va-Q-tec opens the next chapter in its digitalization strategy with expanded customer portal

A new digital service for renting all high-tech transport solutions is now available to va-Q-tec’s clients: At, not only the transport boxes preconditioned to the required temperature can now be ordered digitally: The offer, which also covers the high-performance thermal containers for pallet shipments, completes the digital services.  

va-Q-tec Kundenportal

With this expansion, the company is taking the consistent next step in its digitalization strategy. Partners of va-Q-tec will save themselves even more effort, time and thus costs with the new tool by processing orders with the help of the easy-to-use portal. In the future, new order processes can be initiated in just five steps. Shipment tracking is even easier and therefore faster. A special focus was on the Creative User Experience, so that many interactive features provide clarity, fast navigation and intuitive usability. With the help of the innovative software, va-Q-tec also automatically supports its clients in selecting the most efficient solution for their individual requirements.  

In addition to the thermal boxes, all container types of the va-Q-tec rental system are now available via the new online tool, as well as six temperature ranges between –70 °C and +20 °C individually tailored to the requirements of the respective product to be shipped. The innovative thermal solutions move within the TempChain service network, which comprises 40 stations globally. The new software extension is integrated into the TempChain Service software, which has already been established for several years. Many interfaces between the software and, for example, the operational processes during preconditioning ensure the consistently high quality of the products and services.  

To ensure that customers and partners can fully benefit from all advantages of the new software, they will be successively switched to the new portal after an individual demonstration by the va-Q-tec service team. In this way, the secure handling of the order processes is ensured, so that these will be handled fully digitally in the future. This process has now been completed many times, with several clients already placing almost 100% of their orders digitally immediately after the face-to-face training. 

Interested parties can make an appointment at the following e-mail address: [email protected]